Archive for the 'eBay' Category
Dealing with bad eBay feedback and complaints Part 6
Yet more ideas on how to deal with the Awkward/Abusive buyer. Answer all messages, question and e-mails promptly and courteously. Never repeat never react even if the sender is rude and never allow your follow up comments on negative feedback to get personal. Keep it factual and professional, these comments are public and posted [...]
This Post is about eBay
Dealing with bad eBay feedback and complaints Part 4. How to deal with the Awkward/Abusive buyer. It really goes without saying that your aim selling on eBay apart from making money is customer satisfaction. Customer satisfaction is the key to repeated sales which is how to grow your business. Some simple things [...]
This Post is about eBay
Dealing with bad eBay feedback and complaints Part 3. So what other circumstances would I think it would be a good idea that negative feedback can be left? Well there is no problem as a buyer you can! It’s the circumstance the seller finds themselves in. This one is really easy. Fraudulent, fake [...]
This Post is about eBay
Dealing with bad eBay feedback and complaints Part 2. More on feedback. If you have a lowish feedback score early negative feedback can at first appear devastating. Remember that you will receive MANY MANY more positive comments than negative. Some time ago I was reading Mike Enos’s e-book eBay Zero to Hero [...]
This Post is about eBay
Dealing with bad eBay feedback and complaints Part 1. The eBay feedback system changed several months ago to only allowing sellers to leave positive feedback for buyers. This caused a great rumpus at the time in the eBay forums, with weeks of mostly negative comments about the changes. So what was the problem [...]
Selling Books on eBay
On the last post I briefly spoke about selling books and particularly in niche markets. When people ask my advice on listing items they are always fixated on selling through eBay. There is an alternative and profitable alternative that we know about and that is Amazon. Amazon allows, even encourages you to resell your [...]